Due to the volume of orders during the holiday season, all orders will be processed and shipped in the order they were received. However, no specific shipping/delivery dates can be guaranteed at this time.
We ship Hope's natural, preservative free (No Trans Fat) cookies Monday through Thursday with one thing in mind - TO GET THEM TO YOU FRESH!!!!!
UPS DELIVERS Monday-Friday, unless the recipient’s address is eligible for Saturday delivery. **Eligible addresses for Saturday delivery are any Residential locations that are shipped via UPS Ground.
To specify an exact shipping date, simply reply back to your confirmation email (which you will received within a few minutes of placing your order) and let us know what date you’d like the package SHIPPED. If you need a package DELIVERED on a specific day, please know that UPS’s time in transit is as follows…
• UPS Ground Residential takes 1-3 days (not including the day that the package actually ships)
• UPS Ground Commercial takes 1-2 business days (not including the day that the package actually ships)
• UPS 2nd Day Air takes 2 business days (not including the day that the package actually ships)
All orders will ship the next shipping day unless a future delivery date is otherwise requested or noted by Hope's Cookies.
Packages will be delivered fresh within 3 days upon shipment.
UPS WILL NOT DELIVER TO PO BOXES OR APO ADDRESSES.
If you are shipping to a college or university, please include a physical street address in addition to the student's box #.
For additional shipping information (including time-in-transit and delivery days) please see www.ups.com.
Universities, Hospitals, Offices, and Apartment Buildings
When shipping to a university, hospital, apartment, or office building please make sure to include all information (including the name of the school/hospital/business, or apartment, name of recipient, full address, floor numbers, suite numbers, apartment numbers, etc…). UPS will require all necessary information in order to correctly and promptly deliver cookie packages going to these locations.