A little about our Shipping Policy...
We ship Hope's all natural, preservative free (No Trans Fat) cookies with one thing in mind — TO GET THEM TO YOU FRESH!!!
- To assure freshness, shipping service is based on destination.
- We ship Monday through Thursdays
Orders placed Monday - Wednesday ship within 24 hours.
Orders placed Thursday - Sunday ship on the following Monday.
- UPS does not ship to P.O. Boxes or APO addresses
- We ship UPS Ground only to States that delivery is one or two business days. They are PA, NJ, DE, NY, MD, VA, DC, & CT.
- To all other States in the Continental US we ship Second Day Air.
Second Day Air Shipping (2 days in transit, not including the day the order is shipped)
- To all other States in the Continental US (not in the one or two day Ground Zone) we ship Second Day Air
- Second Day Air Shipping is only an additional $6.00.
- Delivery takes two business days (not including the day the order is shipped). Example - Shipped Monday, delivered on Wednesday. If your order is received after UPS pickup, it will ship the following business day.
- For all those "Cookie Emergencies" we do offer UPS Next Day Airservice for $55.00. Please call 1-888-COOKIE-9
*All packages are usually processed within 24 hours, in the order in which they were received. This might vary depending on volume but be assured — your cookies are "Specially" baked for you just hours before they are shipped.