Shipping

Our Shipping Policy

We ship Hope's natural, preservative free (No Trans Fat) cookies with one thing in mind - TO GET THEM TO YOU FRESH!!!!!

We SHIP our cookies fresh Monday through Thursday. UPS DELIVERS Monday-Friday, unless the recipient’s address is eligible for Saturday delivery. **Eligible addresses for Saturday delivery are any Residential locations that are shipped via UPS Ground.

Please review the following chart for estimated delivery days.
UPS Ground Residential
(residential addresses in PA, NJ, DE, NY, MD, VA, DC, & CT)
Ordered On
Delivered On
Monday
Wednesday-Friday
Tuesday
Thursday-Saturday
Wednesday
Friday-Monday
Thursday-Sunday
Tuesday-Thursday
UPS Ground Commercial
(business addresses in PA, NJ, DE, NY, MD, VA, DC, & CT)
Ordered On
Delivered On
Monday
Wednesday/Thursday
Tuesday
Thursday/Friday
Wednesday
Friday/Monday
Thursday-Sunday
Tuesday/Wednesday
UPS 2nd Day Air
(addresses in all other states)
Ordered On
Delivered On
Monday
Thursday
Tuesday
Friday
Wednesday
Monday
Thursday-Sunday
Wednesday
Overnight Shipping
For all those “Cookie Emergencies” we do offer UPS Next Day Air Service for $55. Please call Toll Free 1-888-COOKIE-9 or Local 610-272-5056 and Jay will be more than happy to assist you with your order.
UPS DOES NOT DELIVER TO PO BOXES OR APO ADDRESSES

For additional shipping information (including time-in-transit and delivery days) please see www.ups.com.

Universities, Hospitals, Offices, and Apartment Buildings
When shipping to a university, hospital, apartment, or office building please make sure to include all information (including the name of the school/hospital/business, or apartment, name of recipient, full address, floor numbers, suite numbers, apartment numbers, etc…). UPS will require all necessary information in order to correctly and promptly deliver cookie packages going to these locations.