To our valued customers: During this time of uncertainty, we want to reassure you that we are open online at hopescookies.com. You can rest assured that we are taking every precaution possible so that we, as a Hope's Cookies community, will continue to be safe and healthy. With that in mind, we appreciate your continued support as we navigate through this time.
Hope's Cookies M&Ms

Shipping

Our Shipping Policy

We ship Hope's natural, preservative free (No Trans Fat) cookies with one thing in mind - TO GET THEM TO YOU FRESH!!!!!

To help ensure the safety and health of our employees due the Coronavirus Pandemic, Hope's Cookies has abbreviated our hours and shipping our packages fresh on Mondays and Thursdays only.

All orders placed will be shipped as soon as possible. Most orders placed Monday-Wednesday will be shipped on Thursday and most orders placed Thursday-Sunday will ship on Monday.

Together we will all get through this and be back to our normal schedule soon. Thank you for your understanding.

UPS DELIVERS Monday-Friday, unless the recipient’s address is eligible for Saturday delivery. **Eligible addresses for Saturday delivery are any Residential locations that are shipped via UPS Ground.

Packages will be delivered fresh within 3 days upon shipment.

UPS DOES NOT DELIVER TO PO BOXES OR APO ADDRESSES

For any questions regarding your order, please contact Jay at (w) 610-272-5056 or (c) 215-582-6108 or by email at jay@hopescookies.com

For additional shipping information (including time-in-transit and delivery days) please see www.ups.com.

Universities, Hospitals, Offices, and Apartment Buildings
When shipping to a university, hospital, apartment, or office building please make sure to include all information (including the name of the school/hospital/business, or apartment, name of recipient, full address, floor numbers, suite numbers, apartment numbers, etc…). UPS will require all necessary information in order to correctly and promptly deliver cookie packages going to these locations.